Gift Card

Returns: All sales are final. You may not return, cancel, or redeem for cash any Gift Card after it is purchased, unless otherwise stated by law. Risk of Loss: Gift Cards have monetary value and should be protected accordingly. Ownership and risk of loss of Gift Cards is transferred to the recipient of the Gift Card immediately upon completion of processing of your order. Katikies Hotels are not responsible for lost or stolen Gift Cards or the remaining balances on such Gift Cards. Stolen or Compromised Gift Cards: If you suspect that your Gift Card has been copied, stolen, or compromised in any way, please contact us. Compromised Gift Cards will not be replaced without your confirmation. Subject to confirmation, the remaining balance on a compromised Gift Card may be re-issued on a new Gift Card. Gift Card Customer Support: If you need assistance with the purchase of your Gift Card, please contact us at reservations@katikies.com or +30 210 899 4822. Please have on hand your confirmation number or be ready to provide your email address. Purchasing: All orders of Gift Cards are subject to a process that verifies information provided by you for credit card authorization and fraud prevention. In order to purchase a Gift Card, you will need to provide certain information, including credit card and related payment and billing information. We may request further information to validate the transaction. In the act of providing such information, you warrant that all information provided is current, complete, and accurate. The collection, use, and disclosure of your information are subject to our Privacy Policy (available at https://gift.katikies.com/page/privacy), which is incorporated by reference into these Terms and Conditions. If there is a discrepancy, your Gift Card order may be delayed or held until the information can be verified. If the information cannot be adequately verified, your order may be cancelled.